Terms & Conditions
Last updated: 2 September 2026
1. About these Terms
These Terms & Conditions apply to the website www.thbd.com.au and to products, courses, digital resources and services offered through The Healthy Building Designer.
The Healthy Building Designer is operated by Taluma Pty Ltd in Queensland, Australia.
By accessing this website or purchasing or using our products or services, you agree to these Terms. If you do not agree, please do not use the website or purchase our products or services.
2. General information and professional boundaries
The Healthy Building Designer provides building and interior design education, general information and design-related services about healthier, more inclusive and sustainable environments.
Our website, courses, guides, articles, social content, downloads and other educational materials do not provide medical, psychological, allied-health, legal or other regulated professional advice unless we expressly state otherwise and the advice is provided by an appropriately qualified professional.
Information about lighting, indoor air quality, acoustics, materials, sensory load, environmental triggers, biophilic design and other environmental factors is intended to help users make informed design choices.
It does not diagnose, treat, cure or prevent a medical condition and does not guarantee any health, symptom, behavioural, productivity or wellbeing outcome.
Individual circumstances and responses vary.
For medical concerns, diagnosis or treatment, seek advice from an appropriately qualified health professional.
Where building, accessibility, safety, certification or regulatory compliance is relevant, obtain advice from the appropriate licensed or qualified professional for your project.
3. Design services and recommendations
Any design advice or recommendations we provide are based on the information available to us at the time and the agreed scope of the service.
Unless expressly included in writing, our services do not replace site inspections, engineering advice, building certification, medical advice, occupational therapy, legal advice, environmental testing or other specialist services.
Clients remain responsible for confirming dimensions, site conditions, product suitability, installation requirements, approvals, codes, standards and other project-specific requirements with the relevant supplier, contractor or qualified professional before purchasing, installing or constructing anything.
4. Courses, guides and digital products
Our courses, guides, workbooks, checklists, templates and other digital products are educational resources.
They are not personalised medical or clinical programs and do not promise a particular health, design, financial or other outcome.
Course and product descriptions are intended to explain the content and purpose of the resource.
Results depend on individual circumstances, implementation and other factors outside our control.
Digital access is for the purchaser’s personal or internal business use unless we expressly grant a different licence in writing.
5. Purchases and payment
Prices are displayed in Australian dollars unless stated otherwise.
Any applicable GST will be identified where required.
Payment may be processed by third-party payment providers.
We do not require customers to provide us with their full card details directly where payment is handled by a third-party processor.
If a product or service includes a subscription, recurring payment or trial, the price, billing frequency, renewal terms and cancellation process should be displayed before purchase.
By completing the purchase, you authorise the stated payment arrangement.
6. Consumer guarantees, refunds and cancellations
Nothing in these Terms excludes, restricts or modifies any right or remedy that cannot lawfully be excluded under the Australian Consumer Law or other applicable law.
Our goods and services come with consumer guarantees that may apply automatically.
Where a product or service fails to meet an applicable consumer guarantee, you may be entitled to a remedy such as repair, replacement, refund, cancellation or compensation depending on the circumstances.
Any voluntary refund, change-of-mind or cancellation policy we publish is additional to, and does not replace, rights that apply under the Australian Consumer Law.
For refund or cancellation requests, contact hello@thbd.com.au with your order details and a brief explanation of the issue.
7. Intellectual property
Unless otherwise stated, content on this website and in The Healthy Building Designer courses, manuals, guides, downloads, graphics, branding, videos, text and other materials is owned by or licensed to Taluma Pty Ltd and is protected by applicable intellectual-property laws.
You may not copy, reproduce, republish, distribute, sell, sublicense, create derivative commercial products from, or publicly share our paid content without prior written permission, except where permitted by law.
You may download or print resources for the use permitted by the relevant product or service licence.
8. User submissions and communications
If you submit information, photographs, plans, documents, testimonials or other material to us, you confirm that you have the right to provide that material.
We will handle personal information in accordance with our Privacy Policy.
We will not publicly use a client’s private project material, testimonial, image or identifying information for marketing without the permission required for that use.
9. Third-party products, links and affiliate relationships
Our website may link to third-party websites, products, services or suppliers.
A link or recommendation does not mean we control the third party or guarantee its product, service, availability or suitability for every person or project.
Product specifications, formulations, prices and availability can change.
Check current information with the supplier before purchase or use.
Some links may be affiliate links, which means The Healthy Building Designer may receive a commission if you purchase through the link, at no additional cost to you.
Where relevant, we aim to disclose this clearly near the recommendation.
10. Testimonials and examples
Testimonials, case studies and examples describe individual experiences and are not guarantees that another person will achieve the same result.
11. Website availability and accuracy
We aim to keep website information accurate and current, but errors, omissions or outdated information may occur.
We may update, correct, suspend or remove website content without notice where reasonably necessary.
12. Liability
To the maximum extent permitted by law, The Healthy Building Designer is not responsible for loss caused by a user acting outside the scope of our information or services, failing to obtain required professional advice or approvals, or relying on third-party information that has changed or is outside our control.
Nothing in this clause excludes or limits liability that cannot lawfully be excluded or limited, including rights and remedies under the Australian Consumer Law.
13. Acceptable use
You must not use this website unlawfully, interfere with its operation, attempt unauthorised access, upload malicious material, infringe another person’s rights or use our content in a way that breaches these Terms.
14. Changes to these Terms
We may update these Terms when our services, products, practices or legal obligations change.
The current version will be published on the website with the date of the latest update.
15. Governing law
These Terms are governed by the laws applicable in Queensland, Australia.
Any dispute will be subject to the jurisdiction of the courts and tribunals that have authority to hear the matter, subject to any rights a consumer has under applicable law.
16. Contact
For questions about these Terms, contact:
The Healthy Building Designer / Taluma Pty Ltd
Email: hello@thbd.com.au